Frequently asked questions
No, this is not standard in the Netherlands. ‘Furnished’ means that all the major furniture items are in place, but kitchenware, bedlinen, and towels are not provided. In rare cases, landlords may provide these items, especially if the landlord is a private owner who has decided to leave them behind.
The gross yearly income requirements are joint.
Yes.
This depends on the financial situation of your guarantor. If the guarantor is employed, we would ask for a recent salary slip. If the guarantor is an entrepreneur, it could be a bank statement of the company or a private bank account statement, a signed declaration from the accountant, or other relevant documents. The key is that the guarantor can assure the landlord of their ability to support the tenant if needed.
No, a proposal (application) is always non-binding.
Having all the required documents prepared in advance allows you to apply immediately after viewing. Landlords often prefer to make quick decisions, so applying as soon as possible can increase your chances. Additionally, the proposed start date of the rental contract is crucial. If you apply for an apartment that is available immediately, it’s wise to propose renting the apartment as soon as possible, as landlords prefer to avoid vacant periods without rent.
If you don’t meet the income requirements, you can ask someone to be your guarantor. Your gross income will be combined with the gross income of the guarantor.
Yes, you can. Many tenants rent an apartment remotely through us.
We do not recommend offering less than the asking price, as landlords rarely accept this due to high demand.
We do not encourage overbidding. However, in some cases, when an apartment is exceptional, some people may offer more. It is entirely up to you.
We will analyze all your documents and check if you meet the income requirements. If anything is missing, we will contact you. We aim to provide a response from the landlord within 7 days, but it may take longer due to weekends, holidays, or other unforeseen reasons.
Yes, you can. However, we recommend applying for one apartment at a time. You can mention your second or third preferred apartment option in the comments section of your application.
It typically takes about 7 days to receive a response from the landlord. Please be patient; we will inform you via email as soon as we know the landlord’s decision.
We recommend applying again with your new offer and uploading all the required documents. Our team will recognize your name and automatically replace the previous application.
This means that all open houses have already taken place, and it’s not possible to schedule more. We advise focusing on apartments where you can schedule an appointment. However, you can email us to inquire if another open house will be scheduled soon.
Unfortunately, no. The available dates and times are the only options.
No, subletting is strictly prohibited.
No, subletting is strictly prohibited.
Yes, this is possible. But we will have to do a screening of the new roommate and present the new roommate to the landlord. If the landlord approves the new roommate, we will make an addendum and add this to the existing rental contract. The addendum is a one-page agreement that must be signed by the remaining tenant, the departing roommate, the new roommate and the landlord. The costs for the addendum are 150 euro + 21% VAT and must be paid directly to Hausing, by the tenants.
You always need to send an email to the property manager with your resignation. You can put us in cc [hello@hausing.com]. Keep in mind that for most rental contracts the notice period is 30 days, by done the end of the calendar month. For example, if you sent your resignation on the 10th of April, your 30 days’ notice period will start on the 30th of April and your will have to pay rent till the end of May.
Yes, a short visit of your family or friends is always allowed and it is allowed to let them sleep at your place
Yes, parents with children can live in an apartment and everybody can register at the address. For example, father, mother, 3 children and grandmother and grandfather all belong to a family household.
No, this is not allowed, and you are risking a fine, if the municipality can prove this. Every rental contract will state that registration is only allowed for maximum 2 people. But there is one exception if you are a family household.
By law maximum 2 people can register at an apartment, regardless the size or number of bedrooms of the apartment.
No, landlords only sign Dutch rental contracts, due to the Dutch law.
Only after your application has been approved by the landlord, we will send the draft of the rental contract to you.
Sometimes the landlord provides an English translation. But in most cases landlords only present a Dutch rental contract. In this case we advise to use google translate or ask a colleague to help you understand the articles
Normally the deposit will be paid back to you within 14 days. But in case of damages to the apartment the landlord needs to ask for a quote. Only after the issues are completely fixed the landlord will know the final costs. This can take time and therefore the maximum period for the return of the deposit is 4 weeks in a worst-case scenario.
Pets are allowed in most of the apartments. You will find information about it in the description [rental infromation] of every property on our website.
Always contact directly the property manager. It is best to call and additionally send an email
No, your point of contact is always the property manager. You will find the contact details of the property manager in article 9 of your rental contract.
Yes, this is compulsory. The insurance company we recommend is www.lemonade.com This is a very flexible insurance company because you can cancel your insurance on a monthly base.
Yes you can, but we recommend you always make the appointment in our calendar under your name
15 minutes, so make sure you are on time, because the rental agent on duty, needs to bike to the next appointment and can’t be late.
It is always an open house. This means that multiple people are there to see the apartment at the same time
Register yourself online for the next available open-house, because the rental agent is not able to wait longer than 15 minutes
Our viewing days and times are planned in advanced, and it is not possible to change or add other timeslots on request
This means that all viewings have already taken place and that it’s not possible to schedule anymore. We advise to focus only on apartments where the calendar is still open
Unfortunateky this is not possible. Viewings can only be scheduled online via our website. But the good news is, its very easy and will take not more than 15 secoinds of your time
Every apartment on our website, has a ‘viewing’ button. Click on that button and the calendar will open. Its very easy and will take not more than 15 seconds of your time.
Because the landlord is not allowed to make changes to the property. For example, its not allowed to add double glass or put insullation to the walls, floors and ceilings.
Yes, we have a paid ‘renting service’ department.
It means that there is already one or more successful applicants for the property and we are waiting for the landlord to make a choice.
You are always welcomne to walk-in to our office and talk to a team member.
In most districts of Amsterdam, you can drop your garbage 24/7 in the containers on the corner of the street. But in the city centre the municipality still picks up the garbage with a garbage truck, on 2 fixed days per week. You can find the garbage pick-up days by adding the zip-code of your address in the link below. https://www.amsterdam.nl/afval-en-hergebruik/afvalinformatie/
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the utilities in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment.
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the internet & tv provider in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment